Coinage account help
Delete your Coinage account
You can permanently delete your account directly in the Coinage app. You do not need to email us or submit a separate form.
How to delete your account
- 1Open the Coinage app and sign in.
- 2Tap Account in the bottom navigation.
- 3Under Profile, tap Personal info.
- 4Scroll down and tap Delete account.
- 5Review the warning, then tap Delete to confirm.
What deletion removes
Coinage deletes your account and personal profile, removes your app settings and automation configurations, and disconnects linked bank and brokerage connections.
Records we may retain
Where required for legal, regulatory, security, fraud prevention, or dispute purposes, audit and log records may be retained for 12–24 months and trading or automation records for at least seven years. De-identified analytics that can no longer identify you may be retained indefinitely.
Need help?
If you cannot access the app or the deletion option does not work, email our support team from the address associated with your Coinage account.
Contact supportFor more information about how Coinage handles personal data, read our Privacy Policy.